Google Docs updated with three-headed bug

This post provides Google apps support and news about the google docs users. Google Docs users are having trouble printing, exporting, and importing files, following a recent update to the alleged Microsoft destroyer.

As reported by the IDG News Service, a Google employee has accredited the problems with a pair of posts to the company's Google Docs Help discussion forum. "We're currently looking into this issue," said a Google person identifying herself only as Marie. "Thanks a lot for your patience. I'll be providing any relevant updates."

The company also tells The Reg it's looking into the matter.

Earlier this week, Google began rolling out a handful of new tools to users of its web-based office suite. This included one tool that lets you share entire folders with other users, and another that lets you upload multiple files at the same time.

Google Docs is free to netizens everywhere, but it's also part of Google Apps, which Google is selling to businesses and other organizations for as much as $50 per user, per year.

Google acknowledged problems with a suite a day after it battled serious delays in the delivery of business email on its Postini message security and anti-spam system, and over the past several months, Google has taken more than a little heat over outages on its Gmail and News services

Google: IT Departments Moving Toward the Cloud

Google has been pushing Google Apps use big time this year. They took out billboard space, and they recently sponsored a survey about IT departments and cloud computing.

The poll covered 1,125 IT decision-makers. Google has prepared an entire report based on the findings, which is available for perusal here (pdf).

The report covers measurement of IT success, IT's role in communications security and compliance, mapping cloud computing benefits to IT performance metrics, barriers to cloud computing adoption, etc.

"The findings provide some insights on what types of organizations are moving to the cloud, what value they find there, and what the key drivers for and barriers to adoption are," says Adam Swidler of the Google Postini Services team.

On the Google Enterprise Blog, the company shares some key findings from the survey:

- More than 60% of respondents indicated that the IT department holds the majority of the responsibility for communications security and compliance, but fewer than 20% feel they are well equipped to handle it.

- Email security, web security, and messaging are the cloud applications most widely adopted, and organizations using these applications in the cloud report higher satisfaction than users of traditional platforms.

- Ease of use is cited as the key motivator for transitioning to cloud-based applications.

- Although price is mentioned as a key deterrent for respondents who are not yet using cloud-based apps, value is cited as a key benefit by respondents who already work in the cloud.